2014-08-26 / Front Page

MCSP Property Manager Receives 2014 ‘Hoosier Hospitality Award’

Staff Report


Indiana Lieutenant Governor Sue Ellspermann presents MCSP Property Manager Dwight Brooks with a 2014 Hoosier Hospitality Award during a ceremony held at the Indiana State Fair. (Courtesy Photo) Indiana Lieutenant Governor Sue Ellspermann presents MCSP Property Manager Dwight Brooks with a 2014 Hoosier Hospitality Award during a ceremony held at the Indiana State Fair. (Courtesy Photo) Dwight Brooks, veteran property manager at McCormick’s Creek State Park, received a 2014 Hoosier Hospitality Award for outstanding contributions to the tourism industry during a recent ceremony held at the Indiana State Fair. Eighteen representatives of Indiana’s travel, tourism and hospitality industry earned the awards, presented by Indiana Lieutenant Governor Sue Ellspermann, for their high level of service in tourismrelated jobs at hotels, restaurants, attractions and other destinations.

“Without today’s recipients doing their jobs in such an outstanding way, our tourism efforts would be meaningless,” Ellspermann said. “These professionals and their ‘Hoosier Hospitality’ are the heart and soul of the Indiana tourism industry.”

Brooks was nominated for the award by Vicki Basman, Chief of Interpretation for Indiana State Parks & Reservoirs, and Sweet Owen Convention & Visitors Bureau Director Marilyn Jackson.

According to a press released issued by the Indiana Office of Tourism Development (IOTD), Brooks has a well-earned reputation as one of the most productive and successful property managers in the Indiana State Park system. He is dedicated to making McCormick’s Creek a first-class park and wants the best possible experience for every park visitor. Brooks places a high priority on the guest experience at the Canyon Inn, in the campgrounds, in the cabins or to those just coming for a picnic in a shelter or enjoying the grounds for a day. He works to find ways to stretch dollars to constantly maintain and upgrade the trails, buildings, nature center, saddle barn and other amenities throughout the park. Brooks sets an example of leadership and caring for one of Indiana’s most beautiful tourist attractions and continually demonstrates dedication to Indiana’s tourism industry.

Nominations for Hoosier Hospitality Awards are submitted by community members and destination patrons. Nominations are reviewed and winners are selected by the IOTD. Outstanding service is a major factor in determining whether a person returns to an individual business or destination. Tourism is big business in Indiana. An economic impact report released in December 2013 shows the travel, tourism and hospitality industry is the sixth largest industry in the state (excluding government), is directly responsible for nearly 140,000 jobs, generates over $2.1 billion in tax receipts and contributes $10 billion in revenue to Indiana businesses. The recently-launched Honest-to-Goodness Indiana brand campaign aims to further elevate the undertold stories of Indiana’s destinations and attractions.

“A key component of ‘ Honest- to- Goodness Indiana’ is our state’s well-earned national reputation for Hoosier Hospitality,” said IOTD Executive Director Mark Newman. “As important as our agency and partner-bureaus are in growing the tourism trade and contributing to the financial wellbeing of our state, we could not succeed without the people on the frontlines who interact with visitors, guests and customers on a daily basis.”

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