2018-02-21 / Front Page

Maupin is first recipient of Defining Excellence Award


The Creek Cares Defining Excellence award was presented to Crystal Maupin, right, by the CEO of Hickory Creek Healthcare, Keith Yoder, left. Crystal is a certified nursing assistant at Hickory Creek at Sunset. (Courtesy Photo) The Creek Cares Defining Excellence award was presented to Crystal Maupin, right, by the CEO of Hickory Creek Healthcare, Keith Yoder, left. Crystal is a certified nursing assistant at Hickory Creek at Sunset. (Courtesy Photo) Hickory Creek at Sunset celebrates Crystal Maupin, CNA, as the first recipient of the Creek Cares Defining Excellence award.

The Creek Cares Defining Excellence award is an annual award that recognizes an employee who has served Hickory Creek Healthcare in an exceptional manner by exemplifying outstanding service through his or her work, and exhibits a positive and supportive attitude.

The success of our organization is a direct result of Crystal’s efforts and dedication. Her commitment to quality and her integrity is the differentiating factor that sets her apart from others. It is our employees who uphold our principles, demonstrate our vision of neighbors taking care of neighbors, and play the significant role to improve the quality of care and quality of life of our residents.

Our employees are and will always be our greatest asset. Their abilities and contributions are an important key to the success of our entire organization. It is our employees who uphold our corporate principles, demonstrate our vision of neighbors taking care of neighbors, and play the significant role to improve the quality of care and quality of life of our residents.

At Hickory Creek at Sunset, we realize that our employees are our greatest asset, and we are delighted to nominate Crystal Maupin, CNA, for the Creek Cares Defining Excellence award. Her dedicated service and commitment to the care of our residents is only one dimension of her attributes.

The success of our organization is a direct result of Crystal’s efforts and dedication. Her commitment to quality and personal and professional integrity is the differentiating factor that sets her apart from others. Crystal treats each of our residents as individuals, so much so, that several of our residents “rearrange” their shower schedules to be sure she is the one that gives them. No resident goes wanting. Crystal makes sure each of them has what they need or desire. If a resident doesn’t have family to bring clothing, special toiletries or room décor, Crystal provides it. No request is too big or small. You will often see Crystal on the go every day, all day. Going from one resident to the other, back hall to front hall, but slowing when she approaches the resident to be sure their needs are met.

Crystal is very active in our community and facility events. You can always count on her to be part of the planning and participation with our Creek Care Days and Community events, such as Trunk or Treat, and even suggest events for the staff and community.

Crystal began her employment at Hickory Creek at Sunset in 2005 and her career as a CNA in 1988. Throughout the years, Crystal has experienced many changes in long term healthcare, each time adapting to the change but always putting the resident first. She is an advocate for all our residents by consistently serving as a role model to our existing and new staff, as she mentors them daily. She is looked upon by other staff as a leader and admired in that she makes the things she does everyday look effortless and routine. Crystal is always willing to be a help for the care of our residents. Many times by adjusting her own schedule to meet their needs, coming to work in the early hours of the morning, going above and beyond to ensure all residents are getting their care daily, and remaining positive for the betterment of our residents home. Her positive attitude is infectious.

During our Creek Cares events, Crystal makes sure that our residents are prepared to participate. Either by bringing them costumes or taking the extra time to help them dress for the occasion, she values our staff and residents as a team. Each year we have an annual gala where the ladies dress in gowns for the evenings events. Crystal volunteers to make sure all our ladies have a gown and are primped for the evening. Easter egg hunts, Valentine’s Day events, Christmas parties, the list is endless. You can always count on Crystal to be present to help wherever she is needed.

In return, Crystal never asks for anything in return. Albert Einstein was quoted saying, “Strive not to be a success, but rather to be of value.” Although others see Crystal as successful, she would shy from that and be more proud to be of value to the numerous lives she has touched, both residents and staff, and will continue to make a difference, both big and small, in the lives of others.

Crystal also helps her family in many ways. Taking care of siblings, nieces, nephews and her animals.

A quote that sums up the person I describe as, Crystal Maupin, CNA… “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” –Maya Angelou.

It is how she makes people feel that makes Hickory Creek at Sunset a desired place for healthcare for the people of Putnam and surrounding counties.

Hickory Creek at Sunset is a non-profit nursing home located at 1109 S. Indiana Street, Greencastle. For further information about employment and our services, call 765-529- 4695.

(by Jill Stott, Administrator, Hickory Creek at Sunset)

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